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CRM for the DACH region

Lead sales, don't administer them.

Kanban pipeline with drag-and-drop, leads inbox with automatic routing, connected email inboxes, real-time updates via Socket.io. German-first, hosted in Germany, GDPR-compliant.

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Mock Dashboard

Positioning

Where lumen.crm stands out

DE
Primary language German, formal address consistent
IMAP
own inboxes (Gmail, Outlook, custom)
Multi
pipelines per team with own stages
100 %
Hosting in Germany on Hetzner servers

Pipeline

Kanban that thinks along

Multiple pipelines per team, configurable stages with probability and rotting days, drag-and-drop across columns, real-time updates when someone else moves a card. Stagnating deals are flagged automatically.

  • Multi-pipeline from Starter plan
  • Rotting days configurable per stage
  • Real-time sync via Socket.io — no reload needed
  • Deal detail with products, loss reasons and history
Mock Dashboard

Features

Six modules for B2B sales

Everything a small or mid-size sales team needs — no feature bloat, no enterprise pricing.

  • Deals & pipelines

    Kanban board with multi-pipeline support, probabilities, rotting detection.

  • Leads with scoring

    Leads inbox, rule-based routing, automatic scoring, convert to deals.

  • Contacts & organisations

    Master data with relations, custom fields, duplicate detection, 360° history.

  • Email integration

    Own IMAP/SMTP inboxes, templates, open/click tracking, inbound webhook.

  • Workflows & activities

    Rule-based automations from Growth plan, tasks, calls, meetings in calendar.

  • Reports & forecast

    KPI cards, revenue forecast, custom dashboard builder. No barriers to visibility.

Built for DACH

German-first, not translated

The UI is primarily German, not machine-translated from English. Informal address consistent throughout. Prices in EUR, time zones and currencies configured for DACH, legal entity in Germany (vss innovation Group GmbH), hosting on Hetzner in Germany.

  • 100 % hosting in Germany (Hetzner Nuremberg/Falkenstein)
  • Invoicing in EUR, VAT-compliant, Stripe as payment provider
  • GDPR-compliant deletion (soft-delete with restore)
  • Support in German, contacts from the DACH team
Mock Dashboard

Common questions

What sales leads ask

  • How does the Pipedrive migration work?
    CSV import with wizard: contacts, organisations and deals including alias mapping. Custom fields are mapped during migration. On request we support the import — just ask.
  • Can I use my own business email?
    Yes. IMAP/SMTP with presets for Gmail and Outlook, plus a generic profile for any other provider. The inbox is connected and tested before saving. Emails are automatically linked to contacts and deals.
  • What does lumen.crm cost?
    The plan structure (Free, Starter, Growth, Pro) is implemented via Stripe with monthly and yearly cycles. Exact pricing is aligned during the demo — based on team size, required features and pilot conditions.
  • Is there a Zapier or Make integration?
    Not natively — but the REST API (Pro plan, OpenAPI 3 documented) and outbound webhooks allow connecting to any automation tool. Native Zapier/Make integrations are on the roadmap.
  • How does lumen.crm handle duplicates?
    On contact and deal creation, similar entries are detected and suggested for merging. Existing duplicates can be searched and cleaned in the contacts module. Custom fields are preserved on merge.
  • Is there a mobile app?
    Not natively at the moment. The frontend is responsive and works in mobile browsers (including pipeline drag-and-drop). Native iOS/Android apps are not part of the current roadmap — on the list for 2027.

Demo

Sales in German — in a 30-min demo

We show, on a real deal, how pipeline, leads and email integration come together. On request with an imported Pipedrive export so you see the difference directly.

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